HANDS from the HEART limited

Residential Cleaning, Lifestyle Support & Property Maintenance Services

Who We Are & What We Stand For

Time is money, but money can't buy time...

or can it?

Hands from the Heart is an East Auckland based company which was established in November 2013. Since then, we have been supporting our expanding client base with a variety of personalized residential cleaning, commercial office cleaning and lifestyle assistance support services.

In addition, Hands from the Heart extended the range of services available to clients by founding a garden and property maintenance division. These additional services began operating in November 2019, and allow our clients the ability and simplicity to manage all indoor and outdoor maintenance bookings through one company.


Our carefully selected staff are friendly, trustworthy, reliable and extremely caring. They are trained accordingly, completely police checked prior to employment and are covered by public liability insurance so you can be assured that your home and property is in safe and careful hands.


Hands from the Heart has got what it takes; put your lives into our capable hands and we guarantee we will save you time - time that is better invested in the more important things in life.

"time holds more value than money; you can always source more money, but you can never obtain more time"

Our Mission

To offer and implement practical solutions and personal support systems by providing our clients with an extensive range of professional customized cleaning, lifestyle assistance, gardening and property maintenance services.

Our Values

The core values are the standards and principles in which Hands from the Heart operate. These are:

  • Respect & Integrity
  • Honesty
  • Excellence in Customer Service
  • Responsibility 
  • Accountability
  • Motivation & Positivity
  • Compassion & Understanding

Our Vision

To create simplicity in the day to day living of our clients, eliminating a significant amount of stress and pressure enabling them flexibility and freedom to focus on and maintain, enjoy and appreciate a more harmonious and balanced lifestyle. 

Our Valuable Team

'The Hands from the Heart Family'


Introducing the staff members that form the Hands from the Heart team and assist us in delivering outstanding services to our clients...

Kylie Young

Director

The founder & director of Hands from the Heart; passionate about what she does & what her company represents - establishing individual cleaning and lifestyle assistance plans that provide her valued clients with unlimited support when they require it most, along with striving to make a significant difference in their lives.


Kylie has a strong background in administration & personal assistance, is an extremely organised & capable individual with a positive 'can-do' attitude.  She loves assisting her clients by putting practical solutions in place, eliminating some of the daily pressures & enabling them to discover & maintain a healthy balance in life.

Clynton Young

Manager

Clynton has been working in the landscaping, grounds keeping and property maintenance industries for the last four years.  He was actively involved in the establishment of Hand from the Heart's Garden & Property Maintenance division, initiated in November 2019, and now manages and oversees the daily operations of the services offered within this department.


Going above and beyond to deliver exceptional results that will not only meet but exceed clients expectation is a quality that comes naturally to Clynton as is evident in the various projects he has taken on and completed.  He is dedicated to providing his clients with quality solutions and executes each and every assigned task to an extremely high standard.

Natalia
Lifestyle Assistant
since September 2018

Donna

Lifestyle Assistant
since November 2019

Chandre

Lifestyle Assistant

since March 2020

Amber

Lifestyle Assistant

since October 2019

Theresa

Lifestyle Assistant
since March 2020

Mereana

Lifestyle Assistant

since October 2019

Feedback & Recommendations

'From The Mouths Of Our Clients'


"I just wanted to do a quick shout out to recommend Hands from the Heart. Kylie takes care of my house cleaning on a fortnightly basis. I find her company absolutely professional, friendly and communicative. She absolutely smashes it on arrival. At this time of year we are all busy, so if you want an amazing all round team to tackle all the jobs you have no time for at an affordable price, then Hands from the Heart are it"

~ Hayley King



"SUCH an AMAZING service!!! What an absolute blessing it is to have these incredibly caring, thoughtful and efficient women that come and clean my house, cook my meals and do ALL of my washing! It is beyond a relief walking in my front door to a clean house and cooked meal. They go to the extreme, even making my children's beds and tidying their rooms! (lucky them!) It is such a God send for me having this fantastic company helping me out while I finish off my final part of my degree, look after 3 children and have hubby who works in Australia for 8 weeks at a time. It takes such a HUGE stress off and I couldn't have asked for a more extraordinary set of hands that are truly from the heart!!! Outstanding service and would HIGHLY recommend them to anyone. Thanks for such an amazing job ladies x"

~ Dominique Foreman

"What a treat for a pregnant mum. Kylie from Hands from the Heart has been cleaning my house for me, doing all those jobs that I don't have the energy and the flexibility to do anymore. She works hard, and is friendly and good company as well. I feel really comfortable having Kylie in my home and around my 3 year old. What a fantastic service Hands from the Heart offers for times when you just need a helping hand."

~ Marnie Rosser


"As an exhausted expectant second time mother we discovered Hands from the Heart and it has been a true lifeline! Motivated by helping others, Kylie offers a wonderful tailored service. Everything is always cleaned spotless and any extras I ask for are always completed to the highest standard. She is a pleasure to have in our home and interacts brilliantly with a curious toddler. We consider ourselves to be very fortunate to have found such valuable support in her companies infancy and we look forward to it continuing well into the future."

~ ​Fiona Jobling


"Just wanted to say a special thanks to Kylie for taking such good care of my fur babies while we were away. I highly recommend her services. We even got Facebook updates and photos!"

~ Mia Sharman


"time moves in one direction; memory in another"