HANDS from the HEART limited

Residential Cleaning, Lifestyle Support & Property Maintenance Services

Some Food For Thought

Christmas Raffle : Entry Terms & Conditions

December 23, 2020

By participating in Hands from the Heart Ltd Christmas raffle, entrants agree to be bound by the following terms & conditions:

"The Promoter" is Hands from the Heart Ltd

Promotion Period

Opens10pm Wednesday 23rd December 2020

Closes 10pm Wednesday 30th December 2020

How to Enter

To enter the draw, email [email protected] with 'Christmas Raffle' in the subject line.  The main email must include your name, contact phone number, address and number of entries (see below for ticket pricing).  A ticket number/s and payment details will be issued.  Payment must be made into the provided account and entrants surname and ticket number/s entered into the reference fields. Entries will only become valid once payment is received and correct details are entered as the reference.  Payment must be received by the close time (above) for entry to be deemed valid.  Employees of Hands from the Heart Ltd and immediate family members are excluded from entry.

Ticket Prices (NZ$)

$15.00 = 1x valid entry

$25.00 = 2x valid entries

$35.00 = 3x valid entries

Raffle Draw

The three winners will be drawn randomly at 12pm, Thursday 31st December 2020 at the registered office address of Hands from the Heart Ltd.  The Promoter's decision is final and no correspondence will be entered into.  Winners will be notified immediately by email, and prize collection details will be arranged at this time.  Should a winner not be able to be contacted within 7 days, and all efforts have been made by Hands from the Heart Ltd, that particular prize will be redrawn.  If for any reason the promotion is not capable of running as planned, due to unforeseen circumstances, the Promoter may cancel, terminate, modify or suspend the promotion.  If the promotion is cancelled, all eligible participants will be contacted and informed, and any received ticket payments refunded into an account supplied by the entrant.


First prize - $500 voucher

Second prize - $200 voucher

Third prize - $50 voucher

Voucher Conditions

Vouchers can be redeemed for any service provided by Hands from the Heart Ltd up to, but not exceeding the voucher value.  Charges will apply for services exceeding the voucher value.  Booking of chosen service must be made through Hands from the Heart Ltd and are subject to availability.  Services are only offered in the East Auckland suburbs, within a 5km radius of the registered  Hands from the Heart Ltd office in Pakuranga Heights.  A travel fee will apply for bookings outside of the 5km service area.  Vouchers are valid for 6 months from the date of the draw and cannot be exchanged for cash.


Christmas Chaos : Festive Season Housework Survival Plan

November 25, 2020

For many families, the festive season causes more than usual havoc on the home front - children finish school for the year, Christmas Day plans are in full swing, family members arrive and the house turns into a complete disaster zone!

How does one achieve and maintain order at such a crazy and chaotic time you ask yourself?

The answer to this is easy... Create a holiday housework plan!

With a little bit of simple planning, combined with some family co-operation and accountability, things will remain in complete order, holiday or not!

  1. Find a quiet moment and sit down with your notebook, outlining the top 'must-do' chores that are essential in keeping the household running smoothly.
  2. List only the bare minimum of necessary tasks!  Now is not the time to be worried about windows or spot cleaning the walls!  Only include what needs to be done to keep the house in reasonable order and ready for company at any stage.
  3. Divide your list into jobs that must be done daily, such as dishes washed & dried or dishwasher emptied, beds made & bedrooms tidied etc, as well as jobs that need to be completed on weekly basis such as bathrooms cleaned & house vacuumed.
  4. Delegate!  Call on all family members and allocate each person with their daily & weekly chores and responsibilities. 
  5. Create a simple chore checklist or find a template online & print it.  Attach it where it will be seen by everyone on a regular basis, such as on the fridge.
  6. Try to keep it fun!  Establish some sort of rewards system - particularly if you have younger family members to keep enthusiastic!  Set up competitions with prizes for the first to have their tasks achieved each day, dress up in Santa hats & blast Christmas carols on the stereo!  Make it your own, and make it enjoyable!

Remind the family that many hands make light work...  The more you pull together as a team keeping the house in order, the more time you will have to invest in exciting aspects of the silly season!!

Successful Spring Cleaning Tips

September 8, 2020

    Approaching your house room-by-room is the most effective way to deep clean at any time of the year, but particularly in spring.  Create checklists or schedules as a guide & focus on areas of the home that require extra attention. 

    Out with the old & in with the new - one of the biggest parts of spring cleaning is eliminating unnecessary clutter.  A perfect opportunity to take advantage of the natural spring urge to get rid of items you no longer need and begin fresh with a more streamlined lifestyle.  Sort belongings into five categories - rubbish, sell, give away, put into storage & put away.  Perhaps organize a garage sale or donate items to worthy causes - cleaning will become a lot easier once the clutter has gone!


    If you need a little assistance with your spring cleaning project, get the whole family involved!  A fantastic way to get the entire family bonding & working together as a team.  Throw on some music, or create a reward system for that extra incentive to get the work done!

    An extensive spring clean throughout the entire home provides a fantastic opportunity to maintain the standard simply by developing new, ongoing habits.  Simple day-to-day cleaning routines executed on a regular basis can make it remarkably easier to keep the house clean & tidy all year round.

Spring has Sprung!

September 1, 2020

Flowers are blooming, lambs are frolicking & temperatures are on the rise; yet the house still feels like it's stuck with the winter blues...

Put the gardening tools down & the cleaning products away because Hands from the Heart has got you covered!

Our extensive & thorough deep cleaning service will leave your home smelling fresh & feeling clean! With a large variety of services available, both inside & outside of the residential home, we work with you to create a customized schedule to suit yours and your families exact requirements. 

Out with the old & in with the new; whether it's tidying up the gardens, deep cleaning the house or reorganizing pantries & linen cupboards, we promise to wipe away all signs of winter & allow you to gain a significant head start on the hectic seasons that lay ahead!

We Now Offer GenoaPay

June 15, 2020

Hands from the Heart are pleased to announce that our clients now have the option to use GenoaPay for any of our services valued between $200 and $1000.

This means that when you create a fast and easy GenoaPay account, you can spread your payments out over 10 weeks with no fees and absolutely zero interest.  GenoaPay can even be used to purchase our gift vouchers which make a meaningful and practical gift for family, friends or work colleagues.

How does it work?

Genoapay is a simple, easy to use credit system that allows you to pay for your purchases over a 10 week period.  Pay zero interest and no transaction fees (Hands from the Heart cover these for you!) - the join up process is totally free of charge

Simply create an account with GenoaPay by visiting their website www.genoapay.com and get pre-approval for the purchase from $200 and up to $1,000.

Once approved, you can then apply to use Genoapay with us  Payment takes 2 minutes to complete for a first time user, and 30 seconds for every subsequent payment

Genoapay will tell you instantly how much you can spend  If you are only approved for an amount less than the total purchase, you can pay a deposit and then the remaining balance over 10 weeks - the choice is yours.

** Customers must be 18 years or older to signup an account with Genoapay

June Promotion ' Win a Pamper Hamper'

June 7, 2020

Book any residential cleaning service during the month of June and be in to win a 'Pamper Hamper' gift basket full of pure gorgeousness, delicious treats and a whole lot of total indulgence!

The housework will be taken care of, which means you can sit back, relax and spoil yourself, enjoying this beautiful gift in your immaculately clean, orderly and refreshing surroundings.

Go on - you totally deserve it!! 

**  Feautured photo is an example, but not the actual prize

** Terms & conditions apply

Keeping Your Home 'Covid-19 Free' 

May 15, 2020

As we transition into Alert Level 2, it is a good time to understand how cleaning can help prevent this disease from spreading again, and what you can do to reduce the risk of infection in your home.

Coronavirus is mainly transmitted from person to person via droplets of bodily fluids, such as saliva passing through the air after sneezing or coughing, and it has the ability to survive from hours to several days on a variety of common household objects and surfaces.

It is therefore vital that we are extremely vigilant with our regular cleaning routines while we are still at risk of another potential coronavirus breakout and spread.

Coronavirus is a delicate structure, vulnerable in its environment.

Following these simple cleaning tips will ensure you are keeping your home in the most sterile condition possible:

  • clean all highly touched areas (light switches, remotes, fridge, cupboard and door handles, taps, alarm or other control keypads, keyboards, phones etc) regularly with a common household disinfectant or alcohol based wipe/spray
  • avoid 'recontamination' by working from one side of a surface to the other using an 'S' shape to clean
  • dispose of used cloths immediately, or alternatively put them through a hot wash cycle followed by thorough drying
  • launder clothing and linen with normal detergent or powder, preferably on the hottest setting possible; ensure laundry is then completely dried
  • washing dishes with hot water and detergent is fine, however a dishwasher cycle is more effective as the water temperature is way higher than hands can tolerate 
  • use correct hand washing techniques regularly, particularly after cleaning, as well as using a hand sanitizer 

Prevention is best...

Remember that surfaces play a role in the transmission of pathogens, so preventing contamination in the first instance is just as important as cleaning.  

Things you can do to reduce amount of surface contamination in your household include:

  • covering your mouth and nose when you cough or sneeze, ideally with a tissue, otherwise into your elbow, followed by immediate hand washing
  • practice regular hand washing, particularly before eating or after using the bathroom
  • if someone in the home is unwell, prevent spread of contamination throughout the house by separating them from other parts of the house, ideally confined to one bedroom and, if possible, have them use a different bathroom to other family members

Happy and safe surface sanitizing everyone!

Happy Mother's Day

May 10, 2020

"A mother is not a person to lean on but a person to make leaning unnecessary"

Wishing all of our beautiful Mums a very happy Mother's Day filled with nothing but love, laughter & happiness.  Regardless of your circumstances, you are doing an amazing job.

Do a little bit of housework this Mother's Day... polish off a bottle of wine!